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Customer Service System plays a important role in quality administration and marketing of our company. Our products strictly accord with ISO9000, QS9000 and ROHS. For environmental protection, we aim for making our promises to ROHS come true, and attach ROHS label to our products, offer SGS Report as well. Based on excellent service, Shangrui has established a complete Customer Service System according to ISO 9000. Our principles are: satisfying all the customers, regularizing administration, innovating in products, improving the quality of products constantly to satisfy customers. Our Customer Service System includes: enquiry of products and solutions, technical service, products service, after service and complaint, accordingly we build up a service team to provide better service [Details]
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